Monday, October 20, 2014

Maximize your referrals!

Are you asking for referrals from your customers? Receiving referrals is a great way to build your business. These prospective customers are more comfortable to do business with you because they have heard good information about you through a mutual friend. When they are a referral from a friend, a lot of the hard work of engaging conversation is already removed.

Be easy to contact
Make sure your customers have all of your contact information, your business card and the most current Avon brochure. The more up to date, correct information your customers have, the easier it is for them to have their referrals contact you. Be available to answer any questions for your customers and their referrals – its good customer service that will keep them YOUR customers.

Follow up
It is very important that when someone takes the time to give you a referral, you show appreciation by reaching out to the referral, and letting your customer know that you have done so. Even if you feel a referral may be a waste of your time, your customer was courteous enough to give you a referral and you never know what potential business is behind a referral if you have not reached out and tried.

Thank your referrers
How thoughtful that your customer passed along your information and generated a new business lead for you! Whether that referral resulted in new business or not, gratitude will make that customer feel appreciated and more likely to bring you more referrals. Don’t be afraid to reward them with free Avon product, or a discount – you can even set forth incentives with your customers to motivate them to bring you referrals at your first point of sale with them.
Join Avon

If you are not an Avon representative, and you would like to sign up to sell Avon:
Enter reference code RENEEMOREAU

Fill out the application – there is a $15 non-refundable start-up fee to become an Avon representative.

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